Dunkin' Donuts - 2681 East New York Street #11, Aurora

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Reviews about Dunkin' Donuts

• Malorie Rivera
  ★ ★ ★ ☆ ☆
  Ordered three number 3 combos and some donuts. Donuts were wonderful. Cashier put the orders in as sandwiches instead of combos. When we corrected for our lack of hash browns when we received our food, the cook was apathetic, unconcerned, and unwilling to talk with us about what might have happened to create the mix up. The issue was clearly due to a lack of communication. We insisted we bought combos and he was unwilling to provide customer service. Finally, the original cashier overheard us and corrected her mistake; at this time we checked the ticket and realized she had never charged us for combos. We were happy to leave without the hash browns as we never paid for them, but she insisted. Her training made up for the cook's apathy.
  
  Unrelated to the customer service is the ridiculously small amount of hash browns you do get. Exactly 5. We assume this is a decision by corporate and encourage them to reassess their skimpiness on the hash browns.

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